Total Customer Service: The Ultimate Weapon

Total Customer Service: The Ultimate Weapon by William H. Davidow, Bro Uttal

ISBN10: 0060161809
ISBN13: 978-0060161804
Author: William H. Davidow, Bro Uttal
Title: Total Customer Service: The Ultimate Weapon
Publisher: Harper & Row; 1st edition (1989)
Language: English
Size ePub: 1536 kb
Size PDF: 1526 kb
Rating: 4.1/5
Votes: 370
Pages:
Subcategory: Processes & Infrastructure

Total Customer Service: The Ultimate Weapon by William H. Davidow, Bro Uttal



"The bestselling six-point plan for gaining the competitive edge in the nineties and beyond.Worth every business person's attention."

--Forbes

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